This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, when you submit the contact form through the Site, we collect certain information from you, including your name, telephone number and email address.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and the additional information.


If you complete and submit the contact form, the data transferred securely to our web server and immediately transmitted to the members of staff responsible for administering the mailing list, and also who will respond to the enquiry. The data is used to facilitate sending regular newsletters and to respond to enquiries; it is retained for the purpose of sending newsletters until you instruct us to remove you from the mailing list.  In the event that you instruct us to remove you from the mailing list, and you have not engaged us as a customer instructing us to comply with insurance requirements, we will destroy the record of your data.

We use the Device Information that we collect to help us screen for potential risk, and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).